Delina is an AI voice agent that both places and answers phone calls, in the language you choose. As a telesales agent, it calls your leads, qualifies interest and books follow-ups. As a phone support agent, it answers every call, resolves routine questions and transfers complex ones to your team. Together with Delvin, it forms a complete AI call center: auto-call, auto-answer and call analytics in one connected loop.

Core pillars

Auto-call

Outbound telesales and follow-up campaigns that run themselves.

Auto-answer

An always-available phone line that resolves routine requests.

Any chosen language

Natural conversations in the language you set for each campaign or line.

Capabilities

Outbound campaigns

Call lead lists from Danino CRM, with schedules, calling windows and retries.

Inbound support line

Answers calls with natural conversation instead of rigid phone menus.

Natural voice

Speech recognition, LLM dialogue and lifelike speech in the chosen language.

Grounded knowledge

Answers come from your own knowledge in DaDaR, not from guesswork.

Takes action

Updates the CRM, creates tickets, books callbacks and sends follow-ups.

Warm transfer

Hands the call to a human agent with a summary, so customers never repeat themselves.

Respectful calling

Consent, do-not-call lists and calling-window rules are built into every campaign.

Built-in analytics

Every call is recorded, transcribed and scored in Delvin against your KPIs.

Product schematic

How it works

Connect telephony
Link Delina to your phone lines and choose the languages for each line or campaign.
Design the agent
Set goals, scripts, knowledge, actions and handoff rules for sales and support.
Launch
Run outbound campaigns and open the inbound line, with humans one transfer away.
Measure & refine
Delvin scores every call, so scripts and agents keep getting better.